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Pensions Administration Software Framework

Procuring pensions administration software can take significant time and money, both for the awarding authority and the service provider. The National LGPS Framework for Pensions Administration Software provides easy and efficient access to high-quality specialist Providers who are best placed to deliver to the LGPS.

Overview

The Pensions Administration Software Framework has been extended and will now expire 30 April 2025. Contracts can be awarded under the framework for an initial period of up to seven years with the option to extend up to a maximum contract length of 10 years from the Further Competition Award date. Please remember if you are using a Framework, your contract award must be completed by the expiry date of the Framework (although contracts let under the Framework can be for longer periods).

Providers

Providers on the Framework are:

  • Civica UK Ltd
  • Equiniti
  • Heywood Pensions Technologies

FAQs

The Public Contracts Regulations (PCR) 2015 apply to the Pension Administration Software Framework, including all call-off contracts let via it.

You will need to pay a joining fee to use this Framework. The National LGPS Frameworks are a not-for-profit programme established 'by the LGPS, for the LGPS', and the joining fee helps towards the ongoing support and administration of this Framework.

The joining fee for the Pensions Administration Software Framework is £8,000.

There is no charge to view the documents before you make your decision on whether or not you wish to use the Framework.

The Framework may be used by:

  • Any LGPS administering authorities as defined in the Local Government Pension Scheme Regulations 2013 (SI 2013/2356) (as amended) including the Firefighters’ Pension Scheme and Police pension schemes and any of their participating employing Authorities, or in relation to the LGPS in Scotland, any Administering Authority and any of their scheme employers as defined in the Local Government Pension Scheme (Scotland) Regulations 2018 (SSI 2018/141) (as amended);
  • NILGOSC in Northern Ireland and Employing Authorities as defined in the Local Government Pension Scheme Regulations (Northern Ireland) 2014 SRNI/188 (as amended);
  • The Board of the Pension Protection Fund (http://www.pensionprotectionfund.org.uk)
  • Any other Administering Authority or organisation of a public sector pension scheme or any public sector body or that requires pension related services;
  • Any common Asset Pool or Collective Investment Vehicle established by or on behalf of an Administering Authority or group of Administering Authorities; or any bodies, organisations or companies established by them for the purpose of operating on a collective basis.

The Pension Administration Software Frameworks is available until 30 April 2025.

Please remember if you are using a Framework, your contract award must be completed by the expiry date of the Framework (although contracts let under the Framework can be for longer periods)

Update - 2025

The Pension Administration Software 2025 Framework is currently being procured as a replacement for this Framework; more information can be found on the upcoming Frameworks page.

Contracts can be awarded under the framework for an initial period of up to seven years with the option to extend up to a maximum contract length of 10 years from the Further Competition Award date. 

The Pensions Administration Software Framework requires that you run a Further Competition. There is no option to Direct Award.

Procurement can take significant time and money both for the awarding Authority and the Service Provider. The National LGPS Frameworks are fully compliant with the Public Contracts Regulations 2015. It reduces the time and costs associated with the procurement process by offering a facility that has already been competitively tendered. It aims to deliver access at the best possible price to high-quality, efficient and effective Legal Services Providers. Benefits include:

  • Shortened timescales
  • Reduced procurement and legal costs
  • Robust and transparent process with high level of due diligence and specialist support
  • Agreed Terms and Conditions of contract with providers
  • Enable access to specialist providers whose experience and quality has been tested
  • Comprehensive user documentation and support from Frameworks team
  • Provider ceiling prices established
  • Possibility to benefit from cumulative rebates

The following organisations worked together to establish this Framework, supported by the National LGPS Frameworks team, and procurement and legal specialists from Norfolk County Council:

  • Chester West and Cheshire Council (as administering authority of the Cheshire Pension Fund)
  • City of Bradford Metropolitan District Council (as administering authority of the West Yorkshire Pension Fund)
  • Essex County Council (as administering authority of the Essex Pension Fund)
  • Flintshire County Council (as administering authority of the Clwyd Pension Fund)
  • Norfolk County Council (as administering authority of the Norfolk Pension Fund)
  • Northern Ireland Local Government Officers’ Superannuation Committee
  • South Yorkshire Pensions Authority
  • South Tyneside Council (as administering authority of the Tyne & Wear Pension Fund)
  • Tameside Metropolitan Borough Council (as administering authority of the Greater Manchester Pension Fund)
  • Wirral Council (as administering authority of the Merseyside Pension Fund)
  • Wolverhampton City Council (as administering authority of the West Midlands Pension Fund)

Additional Resources

Access to Framework Documents - Pensions Administration Software

This page provides key details on how to access all the documentation for the Pensions Administration Software Framework.

Additional Documents

This page provides the Specification of Requirements for the Pensions Administration Software Framework, Sample Members Access Agreement and Sample Annex A.