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Access to Framework Documents - PAOSS

This page provides key details on how to access all the documentation for the Pensions Administration Operational Support Services Framework.

How do I access the User Documentation?

To access the user documentation you will need to complete an online Option Form detailing your organisation and the Lot(s) you are interested in along with a Confidentiality Statement by clicking the button at the bottom of this page. If you have already completed an Option Form for this Framework but would like to see documents for additional Lots, then a new option form will still need to be submitted.

We cannot share the commercially sensitive documents of this Framework until you have completed the online Confidentiality Statement. Completing this form places you under no obligation to use the Framework but allows us to share the full set of Framework documents with you.

If you would like to view additional Lots then you will be required to reconfirm you agree with the terms of the Confidentiality Statement.

Once you have completed the online Confidentiality Statement and Option Form you will be given access to the full set of Framework documentation through our secure sign-in, including:

  • Guidance Notes
  • Guide to Further Competition
  • Example Invitation to Further Competition
  • Example Award Letters
  • Order Form
  • Call-Off Terms and Conditions
  • Rebate Structure and Examples
  • Pricing Schedules
  • Provider Catalogues

You can then view the supporting user documents to help you decide if this Framework suits your needs.